Are Maisō bottles insulated?
Yes, Maiso bottles are insulated. We insulate with premium stainless steel, designed to keep your beverages cold for 24 hours and hot for 12 hours.
Are Maisō bottles made with real wood?
Yes, All of our bottles come with lids made out of real wood, We responsibly source the highest quality woods we could find. This also makes each bottle unique and one of a kind.
How do I clean the bottle?
We recommend to gently hand wash the bottle with warm soapy water with a bottle brush for the insides. Gently hand wipe the wooden lid. Do not leave the wooden lid wet for extended periods of time. We do not recommend putting the bottle through the dishwasher. Read more here.
How long does it take to process an order?
Please allow 1-2 days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible. Your order should arrive to you within 1 week. If it takes longer, please let us know.
Do you ship internationally?
Currently, we do not offer international shipping. We are working on shipping internationally soon.
All of our products are covered from manufacture defects for 3 years. If any issues arise within that time frame, please let us know.
If you have damaged your bottle, please contact us at firstname.lastname@example.org